.chatbot-toggle{position:fixed;bottom:110px;right:2rem;width:60px;height:60px;background:linear-gradient(135deg,var(--primary-color),var(--accent-color));border-radius:50%;box-shadow:0 4px 12px rgba(255,140,66,.3);cursor:pointer;z-index:998;display:flex;align-items:center;justify-content:center;transition:var(--transition);border:none}.chatbot-toggle:hover{transform:translateY(-4px) scale(1.05);box-shadow:0 8px 24px rgba(255,140,66,.4)}.chatbot-toggle i{font-size:1.5rem;color:#fff}.chatbot-toggle .chatbot-badge{position:absolute;top:-4px;right:-4px;background:var(--red);color:#fff;font-size:.65rem;font-weight:700;padding:.2rem .5rem;border-radius:10px;animation:pulse 2s ease-in-out infinite}.chatbot-window{position:fixed;bottom:180px;right:2rem;width:380px;height:600px;max-height:calc(100vh - 200px);background-color:var(--card-color);border-radius:20px;box-shadow:0 10px 40px rgba(0,0,0,.2);z-index:998;display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transition:all .3s cubic-bezier(.4, 0, .2, 1);overflow:hidden}.chatbot-window.active{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.chatbot-header{background:linear-gradient(135deg,var(--primary-color),var(--accent-color));padding:var(--spacing-md);display:flex;align-items:center;justify-content:space-between;border-radius:20px 20px 0 0}.chatbot-title{display:flex;align-items:center;flex-wrap:wrap;gap:var(--spacing-sm);color:#fff;font-weight:700;font-size:1rem}.chatbot-title i{font-size:1.25rem}.chatbot-pr-badge{display:inline-flex;align-items:center;justify-content:center;min-width:2rem;padding:.08rem .45rem;border-radius:999px;background:rgba(11,57,110,.9);color:#fff;font-size:.68rem;font-weight:700;letter-spacing:.04em}.chatbot-close{background:rgba(255,255,255,.2);border:none;color:#fff;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:var(--transition)}.chatbot-close:hover{background:rgba(255,255,255,.3);transform:rotate(90deg)}.chatbot-disclosure{padding:.65rem var(--spacing-md);background:#fff7ea;border-bottom:1px solid #ffd7a3;color:#6b4b16;font-size:.75rem;line-height:1.6}.chatbot-messages{flex:1;padding:var(--spacing-md);overflow-y:auto;background-color:#fff8f0;display:flex;flex-direction:column;gap:var(--spacing-md)}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:rgba(0,0,0,.05)}.chatbot-messages::-webkit-scrollbar-thumb{background:var(--primary-color);border-radius:3px}.chatbot-message{max-width:85%;padding:var(--spacing-sm) var(--spacing-md);border-radius:16px;animation:messageIn .3s ease-out;word-wrap:break-word}@keyframes messageIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chatbot-message.bot{background-color:#fff;color:var(--text-color);align-self:flex-start;border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.08)}.chatbot-message.bot .message-sender{font-size:.7rem;color:var(--primary-color);font-weight:700;margin-bottom:4px}.chatbot-message.user{background:linear-gradient(135deg,var(--primary-color),var(--accent-color));color:#fff;align-self:flex-end;border-bottom-right-radius:4px;box-shadow:0 2px 8px rgba(255,140,66,.2)}.chatbot-options{display:flex;flex-direction:column;gap:var(--spacing-xs);margin-top:var(--spacing-sm)}.chatbot-option{background-color:#fff;border:2px solid var(--border-color);color:var(--text-color);padding:var(--spacing-sm) var(--spacing-md);border-radius:12px;cursor:pointer;transition:var(--transition);font-weight:500;text-align:left;display:flex;align-items:center;gap:var(--spacing-sm)}.chatbot-option:hover{border-color:var(--primary-color);background-color:var(--hover-bg);transform:translateX(4px)}.chatbot-option i{color:var(--primary-color);font-size:1rem;flex-shrink:0}.chatbot-option.active{background:linear-gradient(135deg,var(--primary-color),var(--accent-color));border-color:var(--primary-color);color:#fff}.chatbot-option.active i{color:#fff}.chatbot-input-area{padding:var(--spacing-md);background-color:#fff;border-top:1px solid var(--border-color);border-radius:0 0 20px 20px}.chatbot-input-wrapper{display:flex;gap:var(--spacing-xs)}.chatbot-input{flex:1;padding:var(--spacing-sm) var(--spacing-md);border:2px solid var(--border-color);border-radius:24px;font-family:var(--font-family);font-size:var(--font-size-sm);outline:0;transition:var(--transition)}.chatbot-input:focus{border-color:var(--primary-color)}.chatbot-send{width:44px;height:44px;background:linear-gradient(135deg,var(--primary-color),var(--accent-color));border:none;border-radius:50%;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition);flex-shrink:0}.chatbot-send:hover{transform:scale(1.1);box-shadow:0 4px 12px rgba(255,140,66,.3)}.chatbot-send:disabled{opacity:.5;cursor:not-allowed;transform:none}.chatbot-result{background-color:#fff;border-radius:12px;padding:var(--spacing-md);box-shadow:0 4px 12px rgba(0,0,0,.08)}.chatbot-result-title{font-size:1rem;font-weight:700;color:var(--text-color);margin-bottom:var(--spacing-sm);text-align:center}.chatbot-result-title i{color:var(--primary-color);margin-right:var(--spacing-xs)}.chatbot-result-disclosure{display:flex;flex-wrap:wrap;align-items:center;gap:.45rem .6rem;margin:0 0 var(--spacing-sm);padding:.6rem .75rem;border:1px solid #d9e5f7;border-radius:10px;background:#f6f9ff;font-size:.78rem;line-height:1.6}.chatbot-result-disclosure__badge{display:inline-flex;align-items:center;justify-content:center;min-width:2rem;padding:.08rem .45rem;border-radius:999px;background:#0b396e;color:#fff;font-size:.68rem;font-weight:700;letter-spacing:.04em}.chatbot-result-disclosure__text{color:#51627c;font-weight:600}.chatbot-agent-card{background:linear-gradient(135deg,#fff4e6,#e6f7f6);border-radius:12px;padding:var(--spacing-md);margin-bottom:var(--spacing-sm);text-align:center}.chatbot-agent-banner{margin-bottom:var(--spacing-sm)}.chatbot-agent-banner a img,.chatbot-agent-banner img{max-width:100%;height:auto;border-radius:8px}.chatbot-agent-name{font-size:1.1rem;font-weight:700;color:var(--text-color);margin-bottom:var(--spacing-xs)}.chatbot-agent-reason{font-size:.85rem;color:var(--secondary-text);margin-bottom:var(--spacing-sm);line-height:1.6}.chatbot-agent-link{display:inline-block;padding:.6rem 1.5rem;background:linear-gradient(135deg,var(--primary-color),#e67835);color:#fff;border-radius:24px;font-weight:600;font-size:.9rem;text-decoration:none;transition:var(--transition);box-shadow:0 4px 12px rgba(255,140,66,.3)}.chatbot-agent-link:hover{transform:translateY(-2px);box-shadow:0 6px 16px rgba(255,140,66,.4);color:#fff}.chatbot-typing{display:flex;align-items:center;gap:4px;padding:var(--spacing-sm) var(--spacing-md);background-color:#fff;border-radius:16px;border-bottom-left-radius:4px;width:fit-content;box-shadow:0 2px 8px rgba(0,0,0,.08)}.chatbot-typing-dot{width:8px;height:8px;background-color:var(--primary-color);border-radius:50%;animation:typingBounce 1.4s ease-in-out infinite}.chatbot-typing-dot:nth-child(2){animation-delay:.2s}.chatbot-typing-dot:nth-child(3){animation-delay:.4s}@keyframes typingBounce{0%,100%,60%{transform:translateY(0)}30%{transform:translateY(-8px)}}@media (max-width:767px){.chatbot-toggle{bottom:100px;right:1rem;width:56px;height:56px}.chatbot-toggle i{font-size:1.25rem}body.chatbot-open .chatbot-toggle{display:none}body.chatbot-open{overflow:hidden!important;position:fixed;width:100%;height:100%}.chatbot-window{position:fixed;top:0;bottom:0;right:0;left:0;width:100%;height:100%;height:100dvh;max-height:100dvh;border-radius:0;transform:translateY(100%)}.chatbot-window.active{transform:translateY(0)}.chatbot-header{border-radius:0;padding-top:calc(var(--spacing-md) + env(safe-area-inset-top))}.chatbot-messages{height:calc(100dvh - 140px - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chatbot-input-area{border-radius:0;padding-bottom:calc(var(--spacing-md) + env(safe-area-inset-bottom))}.chatbot-header::before{content:'';position:absolute;top:8px;left:50%;transform:translateX(-50%);width:40px;height:4px;background:rgba(255,255,255,.3);border-radius:2px}}@keyframes pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.1)}}.chatbot-hidden{display:none!important}.chatbot-fade-in{animation:fadeIn .3s ease-out}@keyframes fadeIn{from{opacity:0}to{opacity:1}}